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Field Service Technician III

Henry County Water Authority

job description

Under general supervision, performs a wide variety of difficult and responsible duties in the turn on, shut off, installation, troubleshooting and servicing of residential and commercial water meters; the reading and recording of water meter readings using handheld and automated meter reading equipment; investigates and resolves customer complaints and/or inquiries regarding water services; installs, sets parameters, monitors and verifies the accuracy of readings from AMR/AMI equipment.

Essential Duties and Responsibilities include the following. Other duties may be assigned.


  • Digs out and removes debris and dirt covering meter boxes and meters, replaces damaged lids and cuts vegetation preventing access to water services in accordance with ordinance.

  • Lock water services and pull meters in case of illegal water connection.

  • Read residential, commercial and industrial meters using hand-held computers and/or AMR/AMI equipment.

  • Install, set parameters, monitor and verify the accuracy of readings from AMR/AMI equipment.

  • Perform preventive maintenance on equipment (ie: meter, register, MXU, meter box and lid).

  • Perform water service turn-ons and shut offs up to 1”.

  • Respond to a variety of service order requests using computers or other mobile devices.

  • Remove defective or damaged meters up to 1”, install new meter and reattach and/or reprogram MXU to prepare for proper reading.

  • Assist customers in the resolution of service concerns.

  • Operate a variety of hand and power tools.

  • Perform assigned duties in confined spaces when servicing large commercial meters.

  • Works on-call on a rotating basis to handle any customer issues/situations within our policy after hours, on weekends, and holidays.

  • Completes service orders using current reading and consumption data from AMI software when available.


Education and/or Experience: High school diploma or general education degree (GED); six months related experience and/or training; or equivalent combination of education and experience. Must be at least 21 years of age.

Certificates, Licenses, Registrations: Valid Georgia Driver's License.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear.  The employee is frequently required to sit.  The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions. The employee is occasionally exposed to high, precarious places and fumes or airborne particles. The noise level in the work environment is usually moderate.

 



Applications for this position will not be accepted after



5:00 p.m. Tuesday, April 11, 2023.


 

Henry County Water Authority is an Equal Opportunity Employer.

contact information
business: Henry County Water Authority
contact: Tamara Woodie
address: 1695 Hwy 20 West
McDonough, GA 30253
phone: 770-957-6659 (Call Now)
website: http://www.hcwa.com

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